Comedian Stephen Kruiser took to Twitter to voice his frustration with Federal Express.
Ex-MTV VJ and author Kurt Loder offered a suggestion:
Zing! Federal Express did not reply via its Twitter account. But look who did:
Way to work it, UPS! That’s how it’s done. The copying of @FedEx on the reply was an especially nice touch.
Indeed. UPS delivers on the social media end for sure.
My personal note on that:
Question: Did you know that Fedex and UPS are going to merge? The new company name will be FEDUP…
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Read more: http://twitchy.com/2013/12/12/working-it-what-was-ups-winning-tweet-to-comedian-stephen-kruiser/